Equipment Inventory and Calibration Certificate

Managing a fleet of heavy machinery in the industrial rental sector presents unique challenges, particularly in tracking inventory, maintaining customer relationships, and ensuring that all equipment meets strict calibration standards. Our client was struggling with outdated systems (ie. a handful of excel sheets) that led to inefficiencies, lost time, and potential compliance issues. They needed a comprehensive solution to manage their inventory, streamline customer interactions, and ensure that all calibration certificates were up-to-date and easily accessible.

We developed a comprehensive software solution tailored to address these challenges. Our approach focused on creating an integrated system that not only streamlined inventory and customer management but also ensured compliance with industry regulations, particularly around equipment calibration.

The solution consists of three distinct pieces of software: an advanced inventory management system for real-time tracking of equipment availability and maintenance, a CRM system to manage customer relationships and rental agreements, and a calibration certificate management tool to ensure all machinery is properly calibrated and compliant with standards. This integrated suite of tools has enabled our client to operate more efficiently, maintain higher customer satisfaction, and adhere to regulatory requirements with ease.

• Reduced equipment downtime by an estimated 20%, and improved equipment usage by 10% through inventory control.
• Improved customer satisfaction by heavily reducing the sales cycle and availability validation.
• Achieved 99% compliance with calibration standards, reducing the risk of regulatory penalties.
• Streamlined operations, saving the company about half of its previous administrative costs.